Over the next several months, we'll be migrating our 250+ help forums in 20+ languages to the new Google Product Forums platform. Built on the new Google Groups, Google Product Forums provide users with a fresh interface and robust features for asking questions and discussing our products.
The new platform brings some exciting new features to our forums. For example, you can now select between starting a discussion or asking a question, quickly indicate your own interest in a question that has been asked by voting "Me too!," and easily share a topic with your circles on Google+.
We already have Google Product Forums live in 10 languages and will be launching more languages rapidly over the coming weeks. Please have a look around: Arabic, Czech, English, French, German, Indonesian, Italian, Japanese, Spanish, Vietnamese.
We hope you enjoy Google Product Forums and thank you for your patience as we migrate our legacy forums to the new platform over the coming months.
The Google Product Forums team
May
22
A new home for Groups news
Recently we launched some updates to Google Groups, including a new, cleaner interface. Well, now we’re making an update to how we communicate updates and news about Groups. We’ve realized that we don’t have regular enough updates to warrant a standalone blog, so we won't be posting here any longer. Going forward, look for our updates right in groups.google.com.
Nov
21
Google begins migrating help forums to the new Google Product Forums platform
Over the next several months, we'll be migrating our 250+ help forums in 20+ languages to the new Google Product Forums platform. Built on the new Google Groups, Google Product Forums provide users with a fresh interface and robust features for asking questions and discussing our products.
The new platform brings some exciting new features to our forums.
The new platform brings some exciting new features to our forums.
Jul
19
New in Google Groups!
We’re happy to announce some of the latest design and feature improvements we have made to the new Google Groups. These changes are based on feedback we have received from you; we hope they will improve your discussion experience.
Spam improvements: Starting next week, we will remove the option to “Add members directly” to googlegroups.com groups since spammers have unfortunately abused this feature.
Spam improvements: Starting next week, we will remove the option to “Add members directly” to googlegroups.com groups since spammers have unfortunately abused this feature.
May
16
Exporting Your Pages and Files
In September 2010, we announced that Groups would first disable the creation of files and pages and then completely turn off the feature in February 2011.
We noticed that some of you had not taken advantage of the zip-download functionality to export all the pages and files from your groups. Because we know this information is important to you, we’re giving you the opportunity to migrate your data one more time.
We noticed that some of you had not taken advantage of the zip-download functionality to export all the pages and files from your groups. Because we know this information is important to you, we’re giving you the opportunity to migrate your data one more time.
Mar
25
Upcoming changes to Profiles & Ratings in Google Groups
It has been an exciting few months since we launched the new Google Groups. We love your feedback and are excited about switching over to the new interface.
In preparation for a full transition, we will be making some changes to the old Google Groups in the coming months:
Google Groups-specific profiles will no longer be supported. Instead, you will be able to use the new Google Groups to (optionally) link your new and improved Google profile with your groups.
In preparation for a full transition, we will be making some changes to the old Google Groups in the coming months:
Google Groups-specific profiles will no longer be supported. Instead, you will be able to use the new Google Groups to (optionally) link your new and improved Google profile with your groups.
Feb
22
Intermittent posting errors on Google Groups
Update: This issue has now been resolved. Thank you for your patience!
Over the past 24 hours, some Groups users have experienced intermittent errors while attempting to post messages to the web interface. The team is working hard to investigate & rectify this issue. Email delivery to these groups is unaffected, so on groups that allow email participation, we suggest posting and receiving messages via email.
We apologize for the inconvenience and will write back as soon as we fix the problem.
Over the past 24 hours, some Groups users have experienced intermittent errors while attempting to post messages to the web interface. The team is working hard to investigate & rectify this issue. Email delivery to these groups is unaffected, so on groups that allow email participation, we suggest posting and receiving messages via email.
We apologize for the inconvenience and will write back as soon as we fix the problem.
Jan
26
Errors on the new Groups
We have received reports from users that they're seeing the following error on the top message bar, when trying to access certain parts of the new Google Groups:
"An error (#383 or #401) occurred while communicating with the server. Please try again."
We're currently investigating this issue and working on fixing it. We'll provide an update here once everything is back to normal.
"An error (#383 or #401) occurred while communicating with the server. Please try again."
We're currently investigating this issue and working on fixing it. We'll provide an update here once everything is back to normal.
Jan
20
Updates on the new Google Groups
Last month, we announced the preview release of the new Google Groups. Since then, we have received over a thousand suggestions and feedback reports through our Product Ideas page and in-product feedback.
Based on your feedback, we have been investigating bugs, working on fixes, and implementing new features. We’re happy to announce this first round of updates.
Based on your feedback, we have been investigating bugs, working on fixes, and implementing new features. We’re happy to announce this first round of updates.
Dec
7
Preview the new Google Groups
Millions of people around the world use Google Groups to power discussions with the groups and communities they care about. We have been working hard to improve this experience, and today we are happy to announce a sneak preview of the brand new Google Groups.
The new Google Groups lets you quickly find and browse the content you care about. Your favorite groups are always available in the navigation bar on the left.
The new Google Groups lets you quickly find and browse the content you care about. Your favorite groups are always available in the navigation bar on the left.
Sep
30
Moving your pages to Google Sites
We announced last week that pages and files will be going away in February. Many of you have asked for more detailed help on moving your content to Google Sites, so here are a few quick steps to move your pages to a Google Site.
In one window of your browser (e.g. Firefox or Chrome), create a new site. You can do this by going to http://sites.google.com. Click the Create a page button on your site and click the Edit HTML icon on the editor to open the "Edit HTML" code window.
In one window of your browser (e.g. Firefox or Chrome), create a new site. You can do this by going to http://sites.google.com. Click the Create a page button on your site and click the Edit HTML icon on the editor to open the "Edit HTML" code window.
